Half the Sky- Chapters 3 and 4

최신버전820-605시험패스인증덤프문제덤프는Cisco Customer Success Manager시험의높은적중율을자랑

최신버전820-605시험패스인증덤프문제덤프는Cisco Customer Success Manager시험의높은적중율을자랑

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820-605시험패스 인증덤프문제, 820-605인증시험공부, 820-605시험대비 최신버전 덤프, 820-605퍼펙트 덤프데모문제, 820-605최신 시험대비 공부자료

Itcertkr을 선택함으로 100%인증시험을 패스하실 수 있습니다. 우리는Cisco 820-605시험의 갱신에 따라 최신의 덤프를 제공할 것입니다. Itcertkr에서는 무료로 24시간 온라인상담이 있으며, Itcertkr의 덤프로Cisco 820-605시험을 패스하지 못한다면 우리는 덤프전액환불을 약속 드립니다.

Itcertkr에서는 전문Cisco 820-605인증시험을 겨냥한 덤프 즉 문제와 답을 제공합니다.여러분이 처음Cisco 820-605인증시험준비라면 아주 좋은 덤프입니다. Itcertkr에서 제공되는 덤프는 모두 실제시험과 아주 유사한 덤프들입니다.Cisco 820-605인증시험패스는 보장합니다. 만약 떨어지셨다면 우리는 덤프비용전액을 환불해드립니다.

>> 820-605시험패스 인증덤프문제 <<

최신 820-605시험패스 인증덤프문제 덤프공부자료

Itcertkr의 Cisco 820-605덤프는 IT업계에 오랜 시간동안 종사한 전문가들의 끊임없는 노력과 지금까지의 노하우로 만들어낸Cisco 820-605시험대비 알맞춤 자료입니다. Itcertkr의 Cisco 820-605덤프만 공부하시면 여러분은 충분히 안전하게 Cisco 820-605시험을 패스하실 수 있습니다. Itcertkr Cisco 820-605덤프의 도움으로 여러분은 IT업계에서 또 한층 업그레이드 될것입니다

Cisco 820-605 시험요강:

주제소개
주제 1
  • Update customer success plan with expand opportunities
  • Identify the product or solution purchased
주제 2
  • Capturing moments of success
  • Deployment planning
  • Service subscriptions
  • Identify customer barriers
주제 3
  • Explain the elements of a renewal risk analysis
  • Explain the key drivers creating the need for Customer Success
주제 4
  • Explain different IT purchasing and consumption models
  • Analyze a customer health score
  • Customer conversations and interactions
주제 5
  • Create an adoption campaign to identify expand opportunities
  • Compare customer success, customer support and sales
주제 6
  • Identify critical success factors to connect to business outcomes
  • Create mitigation plans that address risk factors
주제 7
  • Analyze the account baseline to identify gaps
  • Define customer success (expected and unexpected value)
주제 8
  • Validate the desired business outcome based on information obtained from key stakeholders
  • Explain the customer lifecycle journey
주제 9
  • Describe sources used to identify customer barriers
  • Explain the value proposition for customer success

최신 Digital Transformation Specialist 820-605 무료샘플문제 (Q24-Q29):

질문 # 24
What is a type of expansion opportunity?

  • A. strong stakeholder communication
  • B. additional user groups
  • C. positive customer sentiment
  • D. using latest release versions

정답：C


질문 # 25
Which statement describes the difference between customer success and customer sales?

  • A. Customer sales is about selling solutions to meet business needs. Customer success is about getting customers to utilize those solutions to get the value they intended.
  • B. Customer sales is about getting customers to utilize their solutions to get the value they intended. Customer success is about expanding the customer's portfolio.
  • C. Customer sales is about getting customers to utilize their solutions to get the value they intended. Customer success is about making sure the customer deploys the solution within an effective timeline.
  • D. Customer sales is about selling solutions to meet business needs. Customer success is about finding product opportunities for sales as the customer utilizes their current solution.

정답：A


질문 # 26
Which type of analytics have telemetry that show the customer's use of the software and define what has happened to date?

  • A. descriptive
  • B. prescriptive
  • C. diagnostic
  • D. predictive

정답：D


질문 # 27
A customer informs their Customer Success Manager that they are not realizing the savings expected with their technology solution. The Customer Success Manager acknowledges the concern and takes ownership. Which action does the Customer Success Manager take first?

  • A. Engage the service delivery manager and request two days of free consultation for the customer
  • B. Check the account health report, review the expected outcomes in the success plan, and set up an internal meeting with the account team to discuss next steps
  • C. Escalate the situation to your manager and request a customer visit to understand concerns and expectations
  • D. Communicate to the technical customer center and request that an expert contact the customer to discuss the purchased solution

정답：B


질문 # 28
Which two activities support Customer Success planning? (Choose two.)

  • A. adoption barrier identification
  • B. KPI tracking
  • C. service delivery program management
  • D. quality control
  • E. service ticket tracking

정답：A,C


질문 # 29
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Cisco인증 820-605시험취득 의향이 있는 분이 이 글을 보게 될것이라 믿고Itcertkr에서 출시한 Cisco인증 820-605덤프를 강추합니다. Itcertkr의Cisco인증 820-605덤프는 최강 적중율을 자랑하고 있어 시험패스율이 가장 높은 덤프자료로서 뜨거운 인기를 누리고 있습니다. IT인증시험을 패스하여 자격증을 취득하려는 분은Itcertkr제품에 주목해주세요.

820-605인증시험공부: https://www.itcertkr.com/820-605_exam.html

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